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Choosing a device and the brand

A smart toilet combines a toilet bowl with water-washing functions. A retractable nozzle directs the stream to the selected area of the body, while the user chooses the settings with the remote control or buttons available on the given model. MAJOR&MAKER devices also offer drying, a heated seat and adjustment of water temperature, water pressure and nozzle position.

Choosing a device and the brand

Above all, comfort and a feeling of cleanliness after using the toilet. The water stream can be adjusted to your preferences, while warm-air drying complements washing. It is a solution for people who want the functions of a bidet without adding a separate fixture.

Choosing a device and the brand

A smart toilet is a complete device with its own ceramic bowl, available as a wall-hung or floor-standing model. A smart toilet seat replaces a standard seat on a compatible toilet bowl. Choosing a seat may let you keep your existing ceramic bowl; first you need to check its dimensions, shape and the space available for installation.

Choosing a device and the brand

First make sure your bathroom has the right installation conditions. During a full renovation or when replacing the concealed frame, you can prepare a separate cold-water connection and an electrical supply for the smart toilet from the outset. If you are only replacing the existing toilet bowl, check first that cold water and power are available at the installation point.

Next, compare the features that matter to you: automatic lid opening, a descaling programme, odour extraction and the design of the device. Selected toilet configurations with CORAL or AURA frames also provide automatic flushing. You can find the differences between smart toilet models in our smart toilet comparison. We will help you choose equipment that suits your needs and budget.

For smart toilet seats, both models offer the same functions and differ only in the control method: RUBINE is operated by remote control, while CRYSTAL uses a side control panel on the seat. The choice therefore comes down to which type of control you prefer.

Choosing a device and the brand

TOPAZ is 56 cm long and is the most compact wall-hung smart toilet in our range. If this is still too large, consider a SLIM concealed frame or a standard toilet bowl around 52 cm long with a compatible smart toilet seat. If needed, contact us with the dimensions or photos of your bathroom.

Choosing a device and the brand

The shape and dimensions of the bowl, the spacing of the mounting holes and the space behind the seat all matter. The ceramic manufacturer’s name alone is not enough to confirm compatibility. Before purchasing, compare the dimensions and shape of your bowl with the requirements and the list of verified models. Check the requirements and compatibility list.

Choosing a device and the brand

MAJOR&MAKER is a Polish brand focused on smart toilets and smart toilet seats. We combine a choice of models with different equipment levels with pre-purchase advice and our own service centre in Warsaw. When comparing offers, it is worth looking not only at price, but also at specific features, installation requirements, warranty scope and after-sales support. In our collection, you can choose the level of equipment that suits your needs and budget.

Choosing a device and the brand

Visit our showroom in Warsaw at Bartycka 24/26, pavilion 123. You can see the devices in person and discuss the differences between models. If you are interested in a specific product, please confirm before your visit that it is available to view. Check contact details, opening hours and directions.

Installation and set contents

The washing function requires a separate cold-water connection and an electrical supply routed to the upper body of the smart toilet. Water for the concealed-frame cistern is used to flush the bowl and is connected separately, just as with a conventional toilet.

Agree the positions of the connections, waste outlet and power supply with your installer before finishing the wall or floor, in accordance with the instructions for the selected model. We show the installation method in our installation video.

Installation and set contents

No. MAJOR&MAKER smart toilets and smart toilet seats are connected to cold water. The device heats the water itself to the temperature selected by the user. A correctly prepared electrical supply is required.

Installation and set contents

Yes. MAJOR&MAKER wall-hung smart toilets fit any standard concealed frame with a cistern and 18 cm fixing spacing. They do not require a special smart-toilet frame. The water supply for washing and the electrical supply are routed separately to the upper body of the device, independently of the frame.

If you also want automatic flushing, choose one of our dedicated sets with a matched toilet, frame and flush button. SUPERIOR and SUPREME do not support this function. Standard flushing with the flush button is an independent function of the frame and works with every smart toilet model.

Installation and set contents

We do not provide installation services. Installation is arranged by the customer with the contractor carrying out the bathroom work. Many steps are similar to installing a conventional toilet bowl or toilet seat; the main additional requirement is correctly connecting cold water and power to the upper body of the smart toilet. Give the installer the manual for your model before the bathroom is prepared.

Installation and set contents

The set includes the device with its ceramic bowl and upper body, remote control, manual and the connection and mounting components provided for the particular model, including a hose and valve. Some smart toilet models also include a mat between the bowl and the wall, plus waste and flushing-water pipes.

The concealed frame and flush button are included only when the selected offer states that they are part of the set. You will find the full list of included equipment on the product page in the installation instructions section.

Installation and set contents

You receive the smart toilet seat, mounting components for the ceramic bowl, a water hose with valve, and the operating and installation instructions. The RUBINE model also includes a remote control. A smart toilet seat can be installed on an existing or new compatible toilet bowl.

We do not sell ceramic bowls separately for smart toilet seats, so before ordering please check the requirements and list of compatible models.

Installation and set contents

No. LUXURIOUS has an integrated flushing system and draws water directly from the installation. It is designed for bathrooms without a concealed-frame installation. Before purchase, however, you need to check the drain arrangement and the required water pressure and flow rate. See the LUXURIOUS product page for the detailed requirements.

Everyday use and care

Yes. You can adjust the temperature and pressure of the water stream as well as the nozzle position to your preferences. The water is heated in the device while the washing function is in use. The number of adjustment levels and available temperatures depend on the model.

Everyday use and care

Washing is performed with a stream of water, and the dryer helps dry the skin with warm air. You can use the drying function or gently dry the skin with a small amount of paper — depending on your preference.

Everyday use and care

Without power, the electrical washing, heating and drying functions do not operate. The toilet bowl can still be flushed independently of the power supply.

The floor-standing LUXURIOUS model has a separate flushing system described on the product page.

Everyday use and care

Children should use the device in accordance with its instructions and with the help or supervision of an adult. Selected models, including SUPERIOR, SUPREME and LUXURIOUS, are equipped with a dedicated child programme.

Everyday use and care

Water washing and remote-control operation can make everyday toilet use easier. When choosing a model, consider whether the user can operate the controls independently, the comfort of sitting down, installation height and whether assistance from another person is needed. We match the model to the specific user and bathroom conditions, not only to the number of features.

Everyday use and care

Consumption depends on the model, how long and how often it is used, and the temperature settings. Water heating (approx. 1000 W) and drying (approx. 200 W) consume energy while operating; seat heating may also work between uses so the seat is warm and ready for comfortable use. A power rating in watts does not mean continuous consumption throughout the day. To compare running costs, check the specifications of the model and take your own electricity and water tariffs into account.

Everyday use and care

Clean the ceramic bowl and device housing according to the instructions for the specific model, using products suitable for the surface. Use a soft cloth and cleaning products permitted by the manufacturer on the seat and upper body. Avoid abrasive materials, aggressive solvents and flooding the housing. Automatic nozzle rinsing supports cleanliness but does not replace regular care of the device.

Everyday use and care

Yes. Water-system care should be matched to the model and water quality. Deposits and a dirty filter can restrict flow and affect washing performance. Some devices have a dedicated descaling programme; use the procedure and product specified in the instructions. The programme does not replace other maintenance. If the water stream becomes noticeably weaker, contact the service team before dismantling the device.

Everyday use and care

No. Odour extraction is available on selected models, including GRAND, DELUXE A, DELUXE B, CLASSIC and BLACK PEARL. The way the odour extractor is used and maintained also varies by model, so it is worth considering when comparing devices.

Everyday use and care

No. These are separate functions. Automatic lid and seat operation depends on the toilet’s equipment, while automatic flushing on wall-hung models requires a compatible configuration of toilet, concealed frame and flush button. We have prepared matched toilet-and-frame sets for this function. SUPERIOR and SUPREME do not support automatic flushing, including when paired with our frame, while the floor-standing LUXURIOUS model has its own integrated flushing system.

Everyday use and care

No. For everyday operation, you use the remote control or the controls available on the selected model. Our devices cannot be paired with an external smart-home app. Functions and available settings depend on the equipment of the chosen model; they are not added later through an app.

Warranty, durability and service

The standard MAJOR&MAKER warranty is 24 months and covers both individual customers and business purchases. After it ends, paid service may be available if the condition of the device and availability of parts allow the repair to be carried out. The warranty does not limit the buyer's statutory rights.

Warranty, durability and service

Complete the service request form — it is used for both warranty and post-warranty requests. Provide the model, purchase details and symptoms: when the problem occurs and whether it happens with every use. If the device has already been repaired, include that information. Photos or a video of the symptom may help identify the cause.

After reviewing the request, we provide guidance and determine whether a repair at our Warsaw service centre is needed. Not every irregularity requires the device to be sent in. If you notice an unusual leak, stop using the device. Do not send it before receiving instructions on how to prepare it for service.

Warranty, durability and service

Durability depends, among other things, on correct installation, water quality, intensity of use and regular care. It is therefore worth choosing a model suited to your needs and maintaining the water system according to the instructions. If a fault occurs, we help determine the cause and possible repair method, including after the warranty period. We do not give one guaranteed fault-free operating period for every device.

Warranty, durability and service

Repairs are carried out at our stationary service centre in Warsaw; we do not provide mobile service. After an initial review of the request, we tell you whether the device needs to be delivered. For a smart toilet, the upper body with the seat, lid and remote control is usually sent to the service centre, while the ceramic bowl remains in the bathroom. A smart toilet seat is removed from the bowl and delivered with its remote control.

The device can be delivered in person or sent by courier. We first provide instructions for removal, preparation and transport, together with the service address and opening hours.

Warranty, durability and service

First submit a service request and wait for instructions suited to your model. The device must be cleaned thoroughly, including the underside and the area around the nozzle. If the model requires it, its water system must be drained before shipment in accordance with the instructions you receive.

Include the remote control needed for testing after the repair. Protect the device on all sides and secure it in a suitably sized box. Do not stick tape directly to the housing. Include other accessories only if the service team asks for them.

Warranty, durability and service

We do not provide replacement devices. When the upper body of a smart toilet is being serviced, the ceramic bowl usually remains in place. If it is the only toilet in the home, consult your installer before removal about safely fitting a compatible standard toilet seat for the duration of the repair.

Warranty, durability and service

We aim to diagnose the device and provide information about the case within 1–3 business days of receiving it. The time needed to complete a repair depends on the type of fault, parts required and scope of work. More complex cases may take longer. We inform you about paid work that requires approval before carrying it out.

After repair, we test the device and provide a summary of the work performed together with a recording of its operation.

Warranty, durability and service

Yes. We provide paid service for MAJOR&MAKER devices after the warranty period. Repair feasibility is confirmed based on the technical condition and parts availability. Internal components are replaced by our service centre. Selected external parts, such as a remote control or buffers, may be available after compatibility with the model is confirmed.

Submit the request through the same service request form, providing the model and a description of the problem.

Order, delivery and returns

The current availability status is shown on the product page in the shop. The standard processing time for an available product is 1–3 business days. For a product awaiting delivery, check the date stated in the offer. If your purchase is linked to a scheduled installation, confirm with us before ordering that we can meet the required time frame.

Order, delivery and returns

We provide free shipping for orders within Poland. Delivery does not include carrying the product inside, and we do not guarantee delivery on a specific day or at a selected time. Standard transport usually takes 1–2 business days from collection by the courier. Carrier notifications help you track the shipment, and you can enter a preferred dispatch date in the order notes.

Order, delivery and returns

Yes. Place your order in the shop and use the order-notes field to enter the earliest date from which we should dispatch the parcel, or state that you want to agree the dispatch date separately. The dispatch date requires confirmation and is not the same as a guaranteed delivery day. For a longer postponement, contact us to agree the delivery details.

Order, delivery and returns

It is worth confirming compatibility before purchase, especially for a smart toilet seat. As a general rule, a consumer purchasing online has 14 days to withdraw from the contract, subject to exceptions provided by law. Details are available in the shop terms and conditions.

In specific cases, the right of withdrawal may be excluded for a product supplied in sealed packaging when, after opening, it cannot be returned for hygiene or health-protection reasons. The assessment depends on the product, packaging and specific circumstances.

Order, delivery and returns

If you plan to purchase several smart toilets or smart toilet seats, are equipping a project or are returning for another device, contact us before placing the order. Provide the models and quantities. We will check the current commercial terms for that purchase. Delivery of orders throughout Poland is free.

Order, delivery and returns

We do not run funding programmes or submit applications on behalf of customers. We can prepare a pro forma invoice and product information needed for your application. Funding conditions and the data required on documents should be agreed in advance with the relevant institution. We process the order after receiving full payment, so please allow for the institution's payment time.

Order, delivery and returns

We currently do not conduct foreign sales or ship orders outside Poland. Orders are fulfilled with free delivery throughout Poland.